UK Reliable Cordless Tools Battery Store > Returns & Refunds
Returns
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How to return a faulty or incorrect battery purchase on our website?
- If we have supplied an item incorrectly, or if it is damaged when received or is faulty when received, you can return your item within 14 days. To return your item(s), please go to the 'orders' section in your account.
- If you have had your item for more than 14 days then you can organise a return using your manufacturers warranty.
- If you require any further assistance please email us at sales@drill-battery.shop.
- drill-battery.shop will arrange the uplift of faulty or incorrectly supplied goods. Should we, after inspection of said items, be satisfied as to the alleged defects, we will either replace the goods or arrange a refund of the full value of the goods and any carriage costs incurred.
- It is advisable to inspect the goods prior to signing for delivery. If you can see any damage whatsoever to the packaging please sign for the goods as damaged. If this is not possible please ensure you sign for the goods unexamined to allow us to take any claims up with our delivery partners if necessary.
Since 2010, drill-battery.shop has been focused on supplying tradespeople with cordless drill batteries and charger, handheld cleaner batteries from the top brands at competitive prices, with Royal Mail UK Local Fast Free Delivery.
If you’d like to write to us, please send your letter to:
Batteryfast Tool Battery(UK) Ltd.
Unit 2 Ashley Drive, Capital Quay,
Salford,
Greater Manchester, M50 3WL
United Kingdom
